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- Try refreshing the page.
- If you're watching a video inside of a training pathway, try clicking the name of the video to collapse it down, then click the name again to re-open it, and try playing it again.
- That should resolve any issues.
- If the problem persists or shows an error message, then please screenshot it (making sure we can see the link in the URL bar in your screenshot) and email it to email@example.com.